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What does this mean?

Posted: Mon Apr 12, 2021 2:07 pm
by DougJ
I'm playing at a bank of videopoker machines, and the bill acceptor was not taking money . . . the screen reverted to some 'tilt" message and attendant called. I'm told the "can" was full. No problem, it's happened before when I've been playing.

What I didn't understand: it wasn't a slot floor person (plus security, with the empty can, ready to take full one). It was a slot technician, the ones who repair frozen machines, sticky buttons, etc.

I watched him pull can, put in new one. Then he went to some screen, and I assumed he needed to clear the "tilt" message. There was a line that referred to "remote" control of that machine. It was OFF. He punched in the button and activated the "remote" control.
Why was this done? I understand slots can be controlled by a remote computer server. Is this "remote" typically off or on with any given machine? Did the 'tilt" turn it off? Or was it left off?
This was a standard video poker machine.

Re: What does this mean?

Posted: Mon Apr 12, 2021 7:14 pm
by Jstark
"Bill validator tilt"?

Re: What does this mean?

Posted: Mon Apr 12, 2021 7:23 pm
by olds442jetaway
Hmmmmmmm. I have no idea all I know is I have been told by more than one slot attendant that was either ready to retire or was ready to quit Imminently at the R N G is only partially random. Of course no way to prove any of this

Re: What does this mean?

Posted: Mon Apr 12, 2021 10:07 pm
by DougJ
Jstark wrote:
Mon Apr 12, 2021 7:14 pm
"Bill validator tilt"?
Correct.
So, why does a technician turn on the remote control access . . . . does that mean it's always on, connected to a main server, and the "Tilt" switched it off? Or is it usually meant to be off?

Re: What does this mean?

Posted: Mon Apr 12, 2021 10:10 pm
by DougJ
olds442jetaway wrote:
Mon Apr 12, 2021 7:23 pm
Hmmmmmmm. I have no idea all I know is I have been told by more than one slot attendant that was either ready to retire or was ready to quit Imminently at the R N G is only partially random. Of course no way to prove any of this
Agreed.
In this case, I've waited around before at other casinos for the "can" to be emptied, but usually it takes 10 seconds to remove the full can and replace it with an empty one. I'd never had a slot technician do this job, and never saw this "remote" access/control function previously utilized just because you are changing out the full can.
By the way, I had inquired before in another thread, do you now get comped visits for the Virgin/Mohegan Sun Casino here in Vegas?

Re: What does this mean?

Posted: Tue Apr 13, 2021 7:37 am
by Jstark
DougJ wrote:
Mon Apr 12, 2021 10:07 pm
Jstark wrote:
Mon Apr 12, 2021 7:14 pm
"Bill validator tilt"?
Correct.
So, why does a technician turn on the remote control access . . . . does that mean it's always on, connected to a main server, and the "Tilt" switched it off? Or is it usually meant to be off?
I've never specifically watched how they fix this issue, but i see it every day. I'll try and catch some pictures later. I think it has something to do with the cash out system and nothing to do with the actual game.

Re: What does this mean?

Posted: Tue Apr 13, 2021 3:03 pm
by olds442jetaway
I think I just got an email offer on it but haven’t looked at it yet. Will ket you know. Can’t go out there now anyway. Just too much going on here. Doug.... they are offering me room rates as low as $99 out there and nothing free thanks but no thanks

Re: What does this mean?

Posted: Wed Apr 14, 2021 6:33 am
by dinghy
olds442jetaway wrote:
Mon Apr 12, 2021 7:23 pm
I have been told by more than one slot attendant that was either ready to retire or was ready to quit Imminently at the R N G is only partially random.
Image

Re: What does this mean?

Posted: Wed Apr 14, 2021 10:14 am
by Jstark
dinghy wrote:
Wed Apr 14, 2021 6:33 am
olds442jetaway wrote:
Mon Apr 12, 2021 7:23 pm
I have been told by more than one slot attendant that was either ready to retire or was ready to quit Imminently at the R N G is only partially random.
Image
Advice from table games dealers would be much, much, MUCH higher than that!

Re: What does this mean?

Posted: Wed Apr 14, 2021 11:26 am
by billryan
I thought everyone knows the cocktail girls are where it's at.