Page 1 of 1

No sound and other issues...

Posted: Tue Sep 21, 2021 7:28 pm
by BoosDad
Suddenly starting today, none of the games have sound. I haven't changed any settings, it's not my computer as everything else with sound, works (You Tube etc). The speaker icon at the bottom of the games is "on". Also starting today, UX Bonus Streak loads correctly but the minute I hit the "Max Bet" button, ONE card is dealt and then the game locks up. All other games seem to be working correctly (except the sound).

Re: No sound and other issues...

Posted: Tue Sep 21, 2021 7:44 pm
by Webman
Yuck. Have you tried restarting your computer?

Re: No sound and other issues...

Posted: Tue Sep 21, 2021 9:06 pm
by BoosDad
Yes, several times. The site works fine on my iPad so I'm leaning toward something going on with the latest OS update from Apple since it auto DL'd last night.

Re: No sound and other issues...

Posted: Wed Sep 22, 2021 6:14 am
by Webman
That's a good guess for sure. Are you playing in Safari? Do you have another browser you could try such as Google Chrome?

Also, can you let me know what version of Safari you have on the Mac currently? Version number should look something like Safari 14.1.12 and is usually found in the menu as: Safari -> About

Re: No sound and other issues...

Posted: Wed Sep 22, 2021 1:22 pm
by BoosDad
Ok, I DL'd the "update to the update" and it's all fixed now. Not sure what happened but thank you for the response Webman

Re: No sound and other issues...

Posted: Wed Sep 22, 2021 2:11 pm
by Webman
Glad to hear it.