Dear Mr.Webman,
I am having a problem playing the new contest.Each time I hit a rewards hand with the $ amount,my screen locks up & I am unable to get a deal for the next hand,or for that matter do anything at all.Any assistance would be appreciated.If it's relevant,we recently has a nasty virus purged from our system (which hit during play on this site,a coincidence,I'm sure) & still have some CPU issues. Thanks for any help.
problems with new format
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- Video Poker Master
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Chitown,Someone else had a problem when hitting a Rewards hand. There is a special sound that plays at that time. It could be a compatibility problem with a sound card, or something else. We have not been able to duplicate it yet. However, pressing the "mute" button on the interface so that the sounds go not play resolved the problem for the other user. You might give that a try.
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- Forum Rookie
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That did the trick,can now participate in the contest.One more issue,however,is that on the free games menu when I click on a game selection nothing happens I cannot select a game to play. Thanks
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- Video Poker Master
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Are you clicking on the game name or the icon to the right under "play now"
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- Forum Rookie
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Game name.
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- Forum Rookie
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What I meant was,after I select play now & get to the game options screen from which you select your game to play,clicking on the game icon does nothing,no matter which game I attempt to select.
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- Video Poker Master
- Posts: 5083
- Joined: Thu Dec 28, 2017 3:11 pm
If you are first clicking on a game name, then you should be taken to a screen with information about the name, the game icon, and a button to "play now" at the bottom. You want to click the play now button, not the game icon.Alternatively, you can click the little icon below "play now" in the chart of all the games to go directly to the game you wish to play.If no "play now" icon appears, it means you do not have access to that particular game, since some games require registration (which you have already done) and others are Gold Member games only (usually only 2 of the most recent games).Does this help?
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- Forum Rookie
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Sorry to say,no it does not.I know how to navigate to the game choices & what is & what is not available to me but for whatever reason,I cannot get to a game to play. ?????
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- Video Poker Master
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So when you click on a game name and are taken to the page with the game description, is there not a "play now" button there?
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- Forum Rookie
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Yes there is.I don't think I am explaining myself correctly.When I select a game to play & go to the page w/the game description & hit play now & you get to the menu w/ the variations to select from (DDB,Dueces,Bonus,whatever) that is where nothing happens there is a green highlight around the first game (usually JOB) on every game page which seems to prevent any type of selection,This is on every game category.The only game that will play is ultimate X. ?????