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KENO PROBLEM

Posted: Tue Feb 22, 2011 1:36 am
by mammajamma

When I click on a Keno game, it starts to load and then says my adobe flash plugin has crashed.  All other games are working fine. It's only on 2-4-6   and 3-6-9.

Re: KENO PROBLEM

Posted: Tue Feb 22, 2011 7:36 am
by Webman

Are you on a mac, or a PC? Have you played these games successfully in the past?

Re: KENO PROBLEM

Posted: Tue Feb 22, 2011 1:18 pm
by mammajamma

PC and yes  I have played them a lot.  By "all other games"  I mean the other Keno games are working fine, plus, of course, the VP games are, too.

Re: KENO PROBLEM

Posted: Tue Feb 22, 2011 4:00 pm
by Frank Kneeland
Just a tip. Dan Paymar's software Optimum Video Poker (OpVP Mac or PC) includes a KENO analyzer.~Frank Kneeland, Author of The Secret World of Video Poker Progressives--A History and How-To of Video Poker Slot Teams in Las Vegas.  And co-host of the Radio Show--Gambling with an Edge--with Bob Dancer. More info: www.progressivevp.com 

Re: KENO PROBLEM

Posted: Tue Feb 22, 2011 8:23 pm
by mammajamma
Well...... gee.....thanks Frank. That little bit of info fixed my flash player plug-in just by reading it.

Re: KENO PROBLEM

Posted: Tue Feb 22, 2011 8:47 pm
by JLG
I complained about this very problem over a week ago and still have not gotten any action to resolve it.  It still does not load 2-4-6 or 3-6-9..  I sent a message via Customer support a couple days ago.  Could somebody look into this?  Thank you!

Re: KENO PROBLEM

Posted: Tue Feb 22, 2011 10:14 pm
by mammajamma

I complained about this very problem over a week ago and still have not gotten any action to resolve it.  It still does not load 2-4-6 or 3-6-9..  I sent a message via Customer support a couple days ago.  Could somebody look into this?  Thank you!That's good to know. I figured it was the website and not me. I'll just wait for it to get fixed. No biggie.

Re: KENO PROBLEM

Posted: Wed Feb 23, 2011 12:09 am
by Webman
It looks like those two games have a compatibility problem with a recent flash update. No other Keno games appear to be affected yet. We're working to determine the problem.

Re: KENO PROBLEM

Posted: Tue Mar 08, 2011 10:43 am
by JLG
Any progress on resolving this problem?