cant load games

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guygfil
Forum Newbie
Posts: 7
Joined: Fri Sep 08, 2006 3:05 am

cant load games

Post by guygfil »

 I cant load any game at the present time,I've been loading and playing games ok till 2 days ago.when iclick on a game to play it, the center of the screen on my monitor goes black and stays there without displaying the game . can enyone help me?. please e mail me with any suggestions to   thank you  

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Does it do this on all games or just one game in particular? What browser are you using?
 
I had this happen once in 100 play but closing my browser and going back fixed the problem.

Smiley1416
Forum Newbie
Posts: 5
Joined: Sat Sep 09, 2006 10:01 pm

Post by Smiley1416 »

I also have this problem mostly on Super Times Pay.  I have window internet explorer.  Never had a problem with any games till about May of this year. 

guygfil
Forum Newbie
Posts: 7
Joined: Fri Sep 08, 2006 3:05 am

Post by guygfil »

 I have microsoft internet explorer. Never had this problem before.  Any suggestions ?.   Guy Filippelli.

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

guygfil, we are looking into it.
 
Can you name some specific games that do not work, and let me know if there are any that do, or is it truly all of the games for you?
http://www.videopoker.com/play_games/
 
 

IMLDSRU
Forum Newbie
Posts: 2
Joined: Sat Sep 02, 2006 12:11 am

Post by IMLDSRU »

 
I joined on Sept. 01 2006.  I played several games just fine for about a week or so, then one day, every single game I picked only gave me a pitch black screen (frame).
 
I have all the required downloads to be able to play.  Nothing's been uninstalled or anything.
 
I did send an email for tech support a few days ago and no one has responded.
 
I really enjoy this website and it is my 'therapy' at night after a long day.  Sooo........I REALLY HOPE that someone can figure out what the problem is.  I am glad to know the problem is on the end of the website and NOT my brand new computer.  (And I am not going blind!)
 
Looking forward to being able to play again.  I don't want to go through withdrawl and get the shakes or anything.

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Thank you guys for reporting this here.  We are looking into it and will post the solution when we have one.  I will test on a few other computers here to see if I can duplicate the problem as well so we can hopefully pinpoint the source.  It does appear to be an issue with Internet Explorer as it works fine on Firefox.  I'm trying to find out what other factors may play in.  Perhaps Microsoft did another update that is having some fun with us.
 
Can someone with the problem confirm that it also exists on Chase the Royal: http://www.videopoker.com/play_games/free/?game=13
 
And Multi-Strike? http://www.videopoker.com/play_games/free/?game=8
 
Those two games haven't been updated lately so knowing that the problem also exists there will help isolate the issue.  Please let me know.
 
-Webman

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Okay, I have uploaded a new fix to 100 play and Super Times Pay.
 
Can someone here who was experiencing the problem confirm that it has been fixed or not?  If that fixes it I will apply it to all games.
 
Thanks for your help on this!
 
Super Times Pay
http://www.videopoker.com/play_games/free/?game=4
 
100 Play
http://www.videopoker.com/play_games/free/?game=20
 

guygfil
Forum Newbie
Posts: 7
Joined: Fri Sep 08, 2006 3:05 am

Post by guygfil »

I just got home and turned my compPuter on and wala'  every thing is working especially the play 100. Thank  you webman. signed Guy Filippelli

RAYBEY1
Forum Newbie
Posts: 3
Joined: Mon Sep 25, 2006 5:41 pm

Post by RAYBEY1 »

I can't seem to get the super times pay video poker to fully load up, I get the screen, but nothing works, I put the mouse over each area bet max, or deal and no hand, nothing happens, what am i missing. I play multi strike poker with no problems, but this one doesn't work.

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