My gold status is gone and all my stats.

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kjmema
Forum Rookie
Posts: 28
Joined: Tue Sep 05, 2006 7:53 pm

My gold status is gone and all my stats.

Post by kjmema »

Got on today and my user name is not correct, I'm Kjohn not kjmema and I'm no longer gold, but basic...All stats are gone... what is going on...It's like I've vanished!!!

Webman
Video Poker Master
Posts: 5083
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »


Log out in the top right, then log in again. If that doesn't fix it, email forum@videopoker.com and let me know what email address you are logging in with.It looks like you have more than one account (perhaps by accident) and the other one is the Gold one.

Webman
Video Poker Master
Posts: 5083
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Closing topic as I received your email and it looks like you are all set.


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