game menu freezes

[Bernice]

For the past few weeks I've been having a problem connecting to a chosen game. Once I've hit "play now" on a challenge & the menu pops up, it won't allow me to play the game (ex. tdb, dw etc) The chat moves along. I can hit on play, learn, interact, shop or help. Seems to be random. I've cleared cookies and have done recommended suggestions to no avail. The only way I can get these games to play is to restart my computer. Then, I may or may not connect to game on the first try. Please help.

[Webman]

There is a click sound that plays when you select the game type. Some
people have had the game lock up at that point when there is a problem
with their sound driver. See here:http://forum.videopoker.com/forum/forum ... 07&PN=1Let me know if this works.

[Bernice]

Thank you for your quick response. Unfortunately, your suggestion didn't work. The devices are both working properly.