game freezing

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eg
Forum Rookie
Posts: 28
Joined: Fri Dec 29, 2006 9:01 am

game freezing

Post by eg »

The video of a skier at the top of the screen is stopping the game and also causes server to quit.

Webman
Video Poker Master
Posts: 4895
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

I will switch your account to a different ad provider to see if that helps remedy the problem. Please let me know if you get any more bad ads.

eg
Forum Rookie
Posts: 28
Joined: Fri Dec 29, 2006 9:01 am

Post by eg »

Thanks Webman - much improved.

edog743
Video Poker Master
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Joined: Mon Nov 29, 2010 4:38 pm

Post by edog743 »

I see your post often Webman. How many ad providers do you have? And why more than one?

Webman
Video Poker Master
Posts: 4895
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

We maintain several networks in order to fill demand and improve performance.

OTABILL
Video Poker Master
Posts: 1722
Joined: Wed Dec 02, 2009 5:22 pm

Post by OTABILL »

I had a different problem the other day. My game froze after the results were in but before the credits were rewarded. Never did get them and they cost me a drawing entry. However, while the game froze, the ads didn't and kept changing the same as when the game works flawlessly.

modem1
Forum Rookie
Posts: 28
Joined: Tue Feb 10, 2009 7:41 pm

Post by modem1 »

Ads on both sides slow down my game, it is very frustrating to wait until the ads change before I can complete a hand. This happens on both my laptop and I-pad. This seems to be an ongoing problem and I hope you can resolve it before I give up on this website.

Webman
Video Poker Master
Posts: 4895
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

I'll switch your network as well, modem1. Let me know if it's any better after you read this message.

modem1
Forum Rookie
Posts: 28
Joined: Tue Feb 10, 2009 7:41 pm

Post by modem1 »

Yes, its fine now. Thank you very much

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