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game freezing

Posted: Mon Sep 25, 2017 11:38 am
by eg
The video of a skier at the top of the screen is stopping the game and also causes server to quit.

Re: game freezing

Posted: Mon Sep 25, 2017 2:41 pm
by Webman
I will switch your account to a different ad provider to see if that helps remedy the problem. Please let me know if you get any more bad ads.

Re: game freezing

Posted: Mon Sep 25, 2017 6:33 pm
by eg
Thanks Webman - much improved.

Re: game freezing

Posted: Wed Sep 27, 2017 4:35 pm
by edog743
I see your post often Webman. How many ad providers do you have? And why more than one?

Re: game freezing

Posted: Wed Sep 27, 2017 5:37 pm
by Webman
We maintain several networks in order to fill demand and improve performance.

Re: game freezing

Posted: Wed Sep 27, 2017 8:41 pm
by OTABILL
I had a different problem the other day. My game froze after the results were in but before the credits were rewarded. Never did get them and they cost me a drawing entry. However, while the game froze, the ads didn't and kept changing the same as when the game works flawlessly.

Re: game freezing

Posted: Tue Oct 03, 2017 8:39 am
by modem1
Ads on both sides slow down my game, it is very frustrating to wait until the ads change before I can complete a hand. This happens on both my laptop and I-pad. This seems to be an ongoing problem and I hope you can resolve it before I give up on this website.

Re: game freezing

Posted: Tue Oct 03, 2017 9:53 am
by Webman
I'll switch your network as well, modem1. Let me know if it's any better after you read this message.

Re: game freezing

Posted: Tue Oct 03, 2017 1:16 pm
by modem1
Yes, its fine now. Thank you very much