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Re: Cyber attack MGM

Posted: Thu Sep 28, 2023 10:09 am
by Hiker1
Thanks JIMDEUCE’SWILD, that’s good info, appreciated. My wife and I are each Gold, it would be nice if they put that info out there to those with reservations, for which I have two upcoming. The Amphora makes it worth going there for me.

Re: Cyber attack MGM

Posted: Thu Sep 28, 2023 9:45 pm
by JIMDUECE`SWILD
When you to the Amphora that $25 admission fee for you and your " IS NOT " part of the food credit money they are giving you. When you go to the Amphora . they write down your card number and deduct it later.
I just had a thought. They gave us $150 food credit. I'm not sure if that amount is because we were Gold Or that I had 2 night booked. $75 per day.
Sunday I did a little food shopping.
Italian hero sandwich from the Borgata Baking Co. is good. :up: :up:
Wings from Bet MGM sportsbar. :up: :up:
Chinese from N.O.W
Here comes the bad news. they charge 18% gratuity tip

Re: Cyber attack MGM

Posted: Fri Sep 29, 2023 5:14 am
by Hiker1
Thanks again for the clarifications and suggestions. I had presumed there was probably a per night amount, and, of course, there is no guarantee it will be available or offered when I plan to go in a few weeks, MGM seems to be winging it on a daily basis. But it makes no sense about the Amphora - but nothing makes sense of any of this fiasco. Best of luck to you in the casinos.

Re: Cyber attack MGM

Posted: Fri Sep 29, 2023 6:31 pm
by olds442jetaway
Yikes as to the mandatory tip charge. If I had sit down service, I would tip 20 percent anyway, but if that was to go, the mandatory tip charge would be a rip off. At any rate, the tip amount should be up to the customer.

Re: Cyber attack MGM

Posted: Fri Sep 29, 2023 9:31 pm
by JIMDUECE`SWILD
How about this idea. go to a plae to eatorder then only eat part of it and ask for a doggie bag.
The Borgata Baking Co. didn't charge a gratuity tip.

Re: Cyber attack MGM

Posted: Sat Sep 30, 2023 1:04 pm
by jetermacaw
Olds, the mandatory tip charge was part of the new union contract. I think it was because of all the take out during Covid.

Re: Cyber attack MGM

Posted: Sat Sep 30, 2023 1:17 pm
by jetermacaw
I’ll be there Wednesday. I’ll give an update.

Re: Cyber attack MGM

Posted: Sat Sep 30, 2023 3:26 pm
by Hiker1
Thanks, look forward to it. I’m booked for the following week, but just not sure with all the uncertainty and the lack of communication from either MGM or Borgata as to status of loyalty accounts, comps, tier status, etc. Best of luck to to you!

Re: Cyber attack MGM

Posted: Sat Sep 30, 2023 7:55 pm
by JIMDUECE`SWILD
The website is up partially up. I was able to get on my account. You can go on and book rooms. But, we dont have access to our rewards info or the list of trips.

Re: Cyber attack MGM

Posted: Sun Oct 01, 2023 12:35 am
by olds442jetaway
Boy that was some hack job. It must have/be costing them a fortune. I heard they paid a 15m ransom, but I have no idea if that is correct. One of these days, I will get back to A/C with the Mrs, but only if they ban smoking within the Casinos. I can get free rooms and stuff at Resorts World because of Mohegan Sun. Does anyone know if Resorts has 99 percent games and if so what denomination? Thanks