VP-Palace Station-Malfunction?
Posted: Fri Feb 25, 2011 10:40 am
I posted the below on another site---but this is where most of the experts are so I am positing it here also.
This happened at the Palace Station and since I only play 10/7 DB thats the only game it happens on.
I complete a hand and then I deal the next hand. After the cards are dealt and as soon as I hit the far left/left end "hold" button FIRST for one of the hold cards the screen goes back to the screen showing all games (the master screen). Results are that I have lost the credit(s) for that hand and can not play the cards I was dealt...I have to go to the next hand.
It seems to only happen when I mash/hit the left end "hold" button first. This past trip it happened so often I got a technician (person who works on machines) to check my machine. He did and said he could not find anything wrong. So I asked him to watch me play and sure enough after about 6 or so hands I needed to hold left end card and someting else. I hit left end hold button first and then the screen jumps to master screen. So the technician looked at the insides of the machine again. After about 5-10 minutes a supervisor came by and I heard the technician tell the supervisor he watched as I was playing and it did what I said it did.
After another 5-10 minutes the supervisor came to the machine I had moved to and offred me a voucher for the credits I had left on the machine when I left for the tec guy to work on. He indicated they could not find a problem and suggested I was the problem.
Anyway:::my question is....have you had a problem while playing 10/7 DB VP on the machines next to the bingo hall at Palace Station? The problem being when playing 10/7 DB and when hit left end hold button first the screen jumps to master screen and you lose credits for the hand even though you did not get to play it?
This happened at the Palace Station and since I only play 10/7 DB thats the only game it happens on.
I complete a hand and then I deal the next hand. After the cards are dealt and as soon as I hit the far left/left end "hold" button FIRST for one of the hold cards the screen goes back to the screen showing all games (the master screen). Results are that I have lost the credit(s) for that hand and can not play the cards I was dealt...I have to go to the next hand.
It seems to only happen when I mash/hit the left end "hold" button first. This past trip it happened so often I got a technician (person who works on machines) to check my machine. He did and said he could not find anything wrong. So I asked him to watch me play and sure enough after about 6 or so hands I needed to hold left end card and someting else. I hit left end hold button first and then the screen jumps to master screen. So the technician looked at the insides of the machine again. After about 5-10 minutes a supervisor came by and I heard the technician tell the supervisor he watched as I was playing and it did what I said it did.
After another 5-10 minutes the supervisor came to the machine I had moved to and offred me a voucher for the credits I had left on the machine when I left for the tec guy to work on. He indicated they could not find a problem and suggested I was the problem.
Anyway:::my question is....have you had a problem while playing 10/7 DB VP on the machines next to the bingo hall at Palace Station? The problem being when playing 10/7 DB and when hit left end hold button first the screen jumps to master screen and you lose credits for the hand even though you did not get to play it?