Account problem

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NDANCO
Forum Newbie
Posts: 8
Joined: Fri Aug 31, 2012 3:03 pm

Account problem

Post by NDANCO »

Some deducted players point from my account. Yesterday I had over 110000 points today I have 69000.
I didn't redeem any players points.
If you could look into it, I would appreciate it.

NDANCO
Forum Newbie
Posts: 8
Joined: Fri Aug 31, 2012 3:03 pm

Post by NDANCO »

Seems like your technical department or whoever maintains your site doesn't care. That's okay, but have the courage to say it out loud, not just ignore a legitimate concern.
Thanks for nothing.

Webman
Video Poker Master
Posts: 4919
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Sorry for the late reply. I'm looking at your account now and we will respond via your support ticket.

Webman
Video Poker Master
Posts: 4919
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

We have sent a full accounting of your points to your email. Please have a look at that and if you have further questions, respond to the support email.

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