Videopoker Mobile app not working on Samsung S22 ultra
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- Forum Newbie
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- Joined: Sat Apr 17, 2010 12:25 pm
Videopoker Mobile app not working on Samsung S22 ultra
Purchased a new Samsung phone S22 ultra and tablet Galaxy S7 FE 5G. Which are compatible with the app, and the app does not work, it says cannot add this game to your library and the one game that is in my library won't open up. I've tried clearing the cache and data then uninstalling and reinstalling to no avail. Best hold and paytables apps work though. Tech support said they are researching the issue but that was 6 days ago and haven't heard anything back yet. Anyone else having similar problems?
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- Video Poker Master
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I will check on the status of this. I know a fix is in the works for devices experiencing this problem but sometimes it takes time for a new release to get approved in the app store.
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- Video Poker Master
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- Joined: Thu Dec 28, 2017 3:11 pm
The fix is ready, should hopefully be available in an update sometime tomorrow.
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- Forum Newbie
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- Joined: Sat Apr 17, 2010 12:25 pm
ok great, thanks for the quick reply.
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- Forum Newbie
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- Joined: Sat Apr 17, 2010 12:25 pm
I don't see any updates. When do you think it'll be ready?
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- Forum Newbie
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- Joined: Sat Apr 17, 2010 12:25 pm
Got the update today and it works on phone & tablet. Thank you.
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- Video Poker Master
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- Joined: Thu Dec 28, 2017 3:11 pm
Great to hear.