Gift card

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Come Back Kid
Video Poker Master
Posts: 1093
Joined: Mon Feb 06, 2012 9:00 am

Gift card

Post by Come Back Kid »

Hi Webman...I've always used Visa gift cards for my yearly payment, for some reason VP is not accepting it...Any ideas?
Thanks

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

You would have to call the 800 number on the back of the card to ask why or have them authorize the payment. It’s the bank declining the charge, not us. We will gladly accept any card as payment.

Come Back Kid
Video Poker Master
Posts: 1093
Joined: Mon Feb 06, 2012 9:00 am

Post by Come Back Kid »

Okay, I called back, it is activated and with the right amount. He said, it was this website not accepting it.
Then he said to try again in 24 hours. So that's what I'll try.
Thanks for the help.

Come Back Kid
Video Poker Master
Posts: 1093
Joined: Mon Feb 06, 2012 9:00 am

Post by Come Back Kid »

Hey Webman, I'm still having problems. I sent customer support 2 emails, so I don't keep buggin' you here. LOL If you want to check them out. Thanks

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

It could be that they are declining it because it is for a subscription. The person you spoke to may not have realized that.

Maybe trying giving yourself a "Gift" membership, which is a one time payment instead. Let me know if that works. Enter your own nickname to get started:

https://www.videopoker.com/store/gold/

Come Back Kid
Video Poker Master
Posts: 1093
Joined: Mon Feb 06, 2012 9:00 am

Post by Come Back Kid »

I am Gold!!!! That worked. I don't have an end date on my acct. though, but not biggie. Thanks for your help.

Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Excellent! You are Gold through 10/16/24.

Come Back Kid
Video Poker Master
Posts: 1093
Joined: Mon Feb 06, 2012 9:00 am

Post by Come Back Kid »

Thank you so much!

Tedlark
Video Poker Master
Posts: 8000
Joined: Mon Oct 02, 2006 12:29 am

Post by Tedlark »

Webman wrote:
Tue Oct 17, 2023 9:13 am
Excellent! You are Gold through 10/16/24.
You are ALWAYS Gold to me CBK.

Come Back Kid
Video Poker Master
Posts: 1093
Joined: Mon Feb 06, 2012 9:00 am

Post by Come Back Kid »

Awwww, thanks Ted!!!

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