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Gift card
Posted: Mon Oct 16, 2023 9:00 am
by Come Back Kid
Hi Webman...I've always used Visa gift cards for my yearly payment, for some reason VP is not accepting it...Any ideas?
Thanks
Re: Gift card
Posted: Mon Oct 16, 2023 1:03 pm
by Webman
You would have to call the 800 number on the back of the card to ask why or have them authorize the payment. It’s the bank declining the charge, not us. We will gladly accept any card as payment.
Re: Gift card
Posted: Mon Oct 16, 2023 2:01 pm
by Come Back Kid
Okay, I called back, it is activated and with the right amount. He said, it was this website not accepting it.
Then he said to try again in 24 hours. So that's what I'll try.
Thanks for the help.
Re: Gift card
Posted: Tue Oct 17, 2023 8:59 am
by Come Back Kid
Hey Webman, I'm still having problems. I sent customer support 2 emails, so I don't keep buggin' you here. LOL If you want to check them out. Thanks
Re: Gift card
Posted: Tue Oct 17, 2023 9:02 am
by Webman
It could be that they are declining it because it is for a subscription. The person you spoke to may not have realized that.
Maybe trying giving yourself a "Gift" membership, which is a one time payment instead. Let me know if that works. Enter your own nickname to get started:
https://www.videopoker.com/store/gold/
Re: Gift card
Posted: Tue Oct 17, 2023 9:10 am
by Come Back Kid
I am Gold!!!! That worked. I don't have an end date on my acct. though, but not biggie. Thanks for your help.
Re: Gift card
Posted: Tue Oct 17, 2023 9:13 am
by Webman
Excellent! You are Gold through 10/16/24.
Re: Gift card
Posted: Tue Oct 17, 2023 9:18 am
by Come Back Kid
Thank you so much!
Re: Gift card
Posted: Thu Oct 19, 2023 3:38 pm
by Tedlark
Webman wrote: ↑Tue Oct 17, 2023 9:13 am
Excellent! You are Gold through 10/16/24.
You are ALWAYS Gold to me CBK.
Re: Gift card
Posted: Thu Oct 19, 2023 6:00 pm
by Come Back Kid
Awwww, thanks Ted!!!