lost points

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skiman2
Forum Newbie
Posts: 2
Joined: Mon Nov 14, 2022 2:59 pm

lost points

Post by skiman2 »

forgot my password then it gave me an old one before becoming a gold member. needless to say I ended up losing over 3.6million points. yes million points. video poker says they can't help me but I know they can. This really sucks. write down your passwords so you don't go through what I did. wanted to use the points to go to vegas and stay at the mhm signature. now I have nothing.

Webman
Video Poker Master
Posts: 5122
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

I am not sure what your correspondence has been, but I’m confident we can help you. I do see your other account and I’m happy to help you get logged into that one instead of this one. Please contact support@videopoker.com and tell them you need access to the skiman account. They will let you know what information is required to regain access.

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