Renamed: White background problem on DDB

If you are having problems with a game on this Web site, post here.
oej719
Video Poker Master
Posts: 1777
Joined: Wed Sep 06, 2006 5:46 pm

Renamed: White background problem on DDB

Post by oej719 »


Hey Webman,
My bonus poker and ddb card backrounds has turned white and the bet amount is gone. The rest of the screen is fine.  Is this trouble on your end or my end? Or is the the poker gremmling messing with us?
Also what are you going to hold playing 9/6/4 ddb and you are dealt....


 
Ace h, Jack d, Queen c, King s, Six h?

Webman
Video Poker Master
Posts: 5183
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

What browser version are you using? It looks fine here.  Did you notice a change, where it worked before and not now, or did you just now try the game?
 
Also, I hold the AH, JD, QC, KS.
 
Good odds at a JoB or straight.

oej719
Video Poker Master
Posts: 1777
Joined: Wed Sep 06, 2006 5:46 pm

Post by oej719 »

Webman I am  using I.E. 6.0.  And yes I did notice a change where it worked before and looks different now.  It still works but the color has changed and the bet amount is gone.
 
I have good spyware and virus protection and both are updated.

Webman
Video Poker Master
Posts: 5183
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Please close all browser windows, go back to the game and refresh your browser.  Let me know what it looks like now.
 
-Webman

oej719
Video Poker Master
Posts: 1777
Joined: Wed Sep 06, 2006 5:46 pm

Post by oej719 »

Webman okay I just completed that and no change.
Everything else is okay when I use the internet. And no other computer problems.

Webman
Video Poker Master
Posts: 5183
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Do you know how to capture a screenshot so I can see what it looks like?  It might help me diagnose the problem.
Please also try 100 play and let me know if it does it there for you. 
 

oej719
Video Poker Master
Posts: 1777
Joined: Wed Sep 06, 2006 5:46 pm

Post by oej719 »

Okay you should have the screen shot in your mail. And 100 play bonus works and looks fine.

Webman
Video Poker Master
Posts: 5183
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

I'm looking into it.

Webman
Video Poker Master
Posts: 5183
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Sorry if this is a pain, but can you install the latest version of the Shockwave Player?
 
Here is the address:
www.adobe.com/shockwave/download/index. ... kwaveFlash
 
Let me know if that helps.  I certainly want to locate the source of the problem.

oej719
Video Poker Master
Posts: 1777
Joined: Wed Sep 06, 2006 5:46 pm

Post by oej719 »

Webman, I installed the latest, then rebooted. When back to play and got the same screen I sent you. So there is no change.
Is there a plan B?

Post Reply