Is there a phone number for vp.com? All my info is

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farc
Forum Regular
Posts: 89
Joined: Wed Jan 26, 2011 7:33 pm

Is there a phone number for vp.com? All my info is

Post by farc »



Am gold and all my info is gone

Webman
Video Poker Master
Posts: 5186
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

No, we do not have phone support, but we do have a good support team. Your account looks fine here... still gold, and you have your players club points. Hit "Log out" at the top, then log in again using the correct email address and you should be all set. If you don't know what email address you registered with, send an email to support@videopoker.com and they'll be able to assist.


farc
Forum Regular
Posts: 89
Joined: Wed Jan 26, 2011 7:33 pm

Post by farc »



Webman  Fotgot password and semt request 3x.  No email back

Webman
Video Poker Master
Posts: 5186
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

It looks like your password was reset... perhaps you aren't receiving our emails for some reason or they are going into a junk folder. Someone will send you an email from another address now. If you do not receive your new password, let me know, as that would probably mean we have the wrong email on file for you.


Royalflush58
Forum Newbie
Posts: 1
Joined: Thu Aug 07, 2025 2:46 pm

Post by Royalflush58 »

My credit card was charged twice $9.99 on July 19 and again on July 20. If this is an error, please credit it back to my card. Thank you

Webman
Video Poker Master
Posts: 5186
Joined: Thu Dec 28, 2017 3:11 pm

Post by Webman »

Perhaps you accidentally set up a second account. We will investigate and respond by email.

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