Chat line freezing up
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- Forum Rookie
- Posts: 13
- Joined: Mon Nov 02, 2009 2:04 pm
Chat line freezing up
Dear Webman do you have any idea my my chats arent showing up, or I keep getting message that says cant connect, trouble seemed to really start yesterday and today, could it be something on my end or the chat line itself. thank you Katypug
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- Video Poker Master
- Posts: 5086
- Joined: Thu Dec 28, 2017 3:11 pm
Only a couple of people have reported the "can't connect" message in the past. Are you on dial-up or high speed internet (cable/dsl)?
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- Forum Regular
- Posts: 69
- Joined: Thu Feb 04, 2010 2:50 pm
Dear Webman.i lose the chat on some of the games.
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- Video Poker Master
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- Joined: Thu Dec 28, 2017 3:11 pm
estes1, are you on dial-up?
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- Forum Regular
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- Joined: Thu Jun 25, 2009 1:52 am
i get that message a few times a weekim on cable broadband
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- Forum Regular
- Posts: 69
- Joined: Thu Feb 04, 2010 2:50 pm
no cable mediacom
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- Video Poker Master
- Posts: 5086
- Joined: Thu Dec 28, 2017 3:11 pm
The chat requires a constant connection. So either something is going out very briefly on your end (assuming it comes back up) or on ours, or somewhere in between. If this isn't happening to everyone in the chat, then it's likely on the user end, a router, or the isp. There may not be much we can do about it at this time unless it looks like an issue with our server. I can review the logs and see if there is loss on our end.
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- Forum Regular
- Posts: 69
- Joined: Thu Feb 04, 2010 2:50 pm
i will look into it.thanks.