Playing on your spouces card and not gettin paid for a promotion.

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LAD6DER
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Playing on your spouces card and not gettin paid for a promotion.

Post by LAD6DER »

My wife and I were playing video poker at the bar at Pioneer Laughlin. There was a promotion going on $25 free play for getting a 4ofk on cards left, when they were all hit last one payed $125. My wife hit the last one, when they came to pay her they refused because she was playing on my card. They said they did not have to pay because it was on my card. Was told it was the promotion rules said it must be on your own card. I ask to see the rules and a slot manager, waited half an hour and nothing. We got mad and left.

Your thoughts ?

Eduardo
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Post by Eduardo »

Interesting. I honestly don't know why they would even care. A player is a player.

Surprised they would refuse on such a small win whatever the rules. $125 doesn't seem like a lot to me to piss off a customer.

Maybe there are business reasons I can't think of right now.

billryan
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Post by billryan »

Rulez is rulez.
There is a reason why the Pioneer is a backwater casino.

FloridaPhil
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Post by FloridaPhil »

I have played on my wife's card many times. It always makes me nervous. If I hit a hand pay, I know they may not pay me. I rarely play bigger than quarters, so it's not a big concern. I believe the reason casinos discourage this is to keep players from sharing free play or promotions. If your wife plays VP like mine does, you can sometimes double your free play. On bonus free play days, I have received as much as $150 in free play by doing this. MLife is the only casino group that allows my wife and I to play on the same account. This makes us look like a bigger player than we are.

billryan
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Post by billryan »

I've never heard of a casino refusing a hand pay because someone elses card is in the machine. It is settled law that the jackpot belongs to the person who hits the button. Not who put money in the machine or whose card it is. Casinos can not honor a promo if using someone elses card but that's very rare, unless one is using dozens of cards.

olds442jetaway
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Post by olds442jetaway »

I've never had a problem at Mohegan Sun. When they come for the hand pay, I just tell them that I had my wife's card in and they take my information and pay me. There is one issue though that could affect ones taxes if you do not file a joint return. The win loss statement will reflect the hit as my wifes as well as coin in. It will show up as hers. For us, it is not a concern as we file a joint return.

FAA
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Post by FAA »

Does she demand a cut?

Vman96
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Post by Vman96 »

billryan wrote:
Sat Jan 26, 2019 7:29 am
Rulez is rulez.
There is a reason why the Pioneer is a backwater casino.
This basically.

They should have paid out of good faith, but obviously reserve the right not to.

onemoretry
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Post by onemoretry »

olds442jetaway wrote:
Sat Jan 26, 2019 9:45 pm
I've never had a problem at Mohegan Sun. When they come for the hand pay, I just tell them that I had my wife's card in and they take my information and pay me.
That's the way it's always worked for us, as well, at Caesar's properties and at Seneca Niagara.

We have, in fact, been advised by hosts at both Ballys AC and the M, that if we're planning a short day of play, it would be better to play on one card.

I do know of one casino that does not allow play on another person's card - the Edgewater in Laughlin. When we were signing up for players cards a few years ago and asked about playing on one card, the boothling's reaction was as if we were planning to commit treason.

At Seneca Niagara, in contrast, we were told, in response to that same question, that up to eight people on one card was OK.

FAA
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Post by FAA »

Eight is enough! What a cool way to make a day of it and pile up comps, assuming they're valuable at SN.

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