Cyber attack MGM

Discussion about gambling in Atlantic City
farc
Forum Regular
Posts: 87
Joined: Wed Jan 26, 2011 7:33 pm

Cyber attack MGM

Post by farc »

No wonder the website is down. Cannot get anyone on the phone not even the host. Must be mass chaos in Borgata

case
VP Veteran
Posts: 838
Joined: Thu Feb 10, 2011 7:37 am

Post by case »

All MGM properties are under a cyber attack. It started Sunday. Guests could not even get into their rooms as keys would not work. Real mess and won’t be over for awhile.

olds442jetaway
Video Poker Master
Posts: 9424
Joined: Tue Aug 21, 2007 9:08 pm

Post by olds442jetaway »

I just heard this as well. I just talked to a Mohegan Sun employee since I had to cancel a room and they hadn’t heard anything about it. I’m sure the higher ups know. Of course we have MGM Springfield not that far from the Ct casinos here.

Jstark
Video Poker Master
Posts: 1307
Joined: Thu Jul 04, 2013 10:16 pm

Post by Jstark »

It didn't fully affect us here in Detroit until overnight last night.

Tedlark
Video Poker Master
Posts: 8000
Joined: Mon Oct 02, 2006 12:29 am

Post by Tedlark »

In Las Vegas, slot attendants were running around with hand fulls of currency paying players off when they wanted to cash out of machines. What a disaster.

farc
Forum Regular
Posts: 87
Joined: Wed Jan 26, 2011 7:33 pm

Post by farc »

Will they pay the ransom or not?

Hiker1
Forum Regular
Posts: 55
Joined: Sun Feb 17, 2019 7:45 am

Post by Hiker1 »

I don’t know, but they are certainly failing in crisis management and transparent communication with MGM Rewards members, with no updates as to status of accounts, any data leaks, etc.

player_458
Forum Newbie
Posts: 6
Joined: Sat Apr 13, 2019 1:15 am

Post by player_458 »

As of September 28th, the video poker games are operating. These machines are printing vouchers for cash accumulated. The machines are theoretically recording play. The machines do show the points earned. The suits at the MGM Rewards desk claim that patrons will get credit for their play (we can only hope). Free play dollars and slot dollars are able to be downloaded. However, all promotions are not being honored, i.e. Multiplier. Comp dollars are not being honored at the Buffet except for Platinum Card Members. You are unable to see your comp dollar balance.

Hiker1
Forum Regular
Posts: 55
Joined: Sun Feb 17, 2019 7:45 am

Post by Hiker1 »

Thanks for the update, more than MGM or Borgata are telling loyalty account holders. I find it hard to trust them though that play is being tracked and will be added later, and the inability to use comps (or to even confirm our existing balances are still there) or other promotions we had is a deal breaker for me. That’s what helps offset the house edge and adds a little fun to the experience. Oh well, I have an upcoming trip I’ll probably cancel if they don’t provide more detail soon.

JIMDUECE`SWILD
Video Poker Master
Posts: 1434
Joined: Sun Feb 18, 2007 1:26 pm

Post by JIMDUECE`SWILD »

I stayed there last weekend. If you have a room reservation. When you check-in they gave us $150 food credit. When you go to the buffet or wherever you want to eat. Just charge the bill to your room.
I think that I am a gold card status they gave me $150. I heard some people only recieved $75 food credit.
I don't know what that person card status is.
We use the $150 credit and it did not show up on my bill when I checked out on the TV inthe room.

Post Reply