server errors and lost points

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Webman
Video Poker Master
Posts: 5086
Joined: Thu Dec 28, 2017 3:11 pm

Re: server errors and lost points

Post by Webman »

We did have a server issue here, but it was unrelated to traffic. Should be fixed now, sorry about that.


Geddy3
Forum Rookie
Posts: 11
Joined: Tue Apr 10, 2007 7:41 pm

Post by Geddy3 »

Are you having server/traffic issues tonight (3/25)?  It took forever to get thru several of the games on 7 stars contest.


John&Elaine
Forum Newbie
Posts: 8
Joined: Fri Feb 01, 2013 4:24 pm

Post by John&Elaine »

Having issues again (6/15) have to back out when it freezes and then I lose the hand. Happened several times in weekly QQ game. Provided ping test; response was that numbers look good. Contacted tech support who are not helpful. Said to put game on flash- there is no flash I can find on contests. What gives?

John&Elaine
Forum Newbie
Posts: 8
Joined: Fri Feb 01, 2013 4:24 pm

Post by John&Elaine »

problem again , 6/19 with daily game extra draw frenzy- quit in the middle of a "frenzy" and I lost it. Please address these problems as they are getting more frequent. Last night it was down for several hours. This all started when you switched to mobile device format. Clearly it was not properly engineered.Please go back to a reliable format until it is ready.

mammajamma
Senior Member
Posts: 333
Joined: Tue Jan 01, 2008 12:15 am

Post by mammajamma »

I get the message....."Your session has expired because you opened another game"I was in a game at 2nd place, trying to get the top score when this happened.It also happened another day.So after trying to get back to my game several times, I thought I would see if it was on other games. All of the games gave me the same message.I did not open another game while playing, and I did not have another website open in another browser window.

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