Resorts AC weekly Slot cash game

[DaBurglar]

Are there any posters/members here who frequent Resorts AC at least a few times a year?    Or more often?I'll start or leave it with that simple question.....this concerns the Monthly flier they send out, and the weekly game, every thursday, that has a seasonal theme that involves slot cash, whereby the flier states that playing the game (this past few months it was called "Snowman smash") can allow the player to win a amount of slot cash ranging from $10  to 5k!       Does anyone know what i am talking about here?

[DaBurglar]

Ok well so far no one seems to know or care about this, so let me expand the net further to see I I can get some input....Montholy, Resorts sends out its flier, and they have a "game" whereby On each Thursday of the month, each player can stick his card in a Kiosk, and play this game.    The game is advertised as follows:You "win" an amount of free slot play ...you are guaranteed to win $10, but you could win up to $5000!   This is exacftly what the flier states......this game has existed at Resorts for the past 5 years at least.......NO ONE, as far as I know and have investigated, has ever received any amount other than the minimum guaranteed figure.    I then went to the Resorts Players club desk on three different instances and talked to three different reps each time....I asked just what "exactly" are the odds of winning something other than the minimum?"     The reply, on all three visits?    "No one ever wins anything other than the amount guaranteed."     I then clarify "so you mean there is no $5000 award floating out there?"    All three shook their heads "nope".     Aghast, I ask "then why do they even say what they say?"     Answer(s):  All three just shrugged their shoulders.SO GUESS WHAT I DID???    I went and filed another complaint with the NJ Gaming Commission!!!!      I got a call yesterday from the agent investigating, and she said "it does seem odd", and that she was going to be looking into it personally very soon!Before anyone even asks or intimates, if.....IF it is found that Resorts is doing something unfair or improper here (which obviously they are), I personally will not get anything.   

[FAA]

Hopefully there will be some repercussions beyond a wrist slap.

[olds442jetaway]

     Mohegan Sun has similar games. I have won the minimum, but have never seen or heard of anyone win anything higher. Since they are hooked up together somewhat, it makes me wonder if similar things are going on there. They have another promotion called Mystery Free Slot Play. That one pops up at your machine and you know in advance from the web site or flyers when you will have it. On that promotion, I have won more than the minimum several times, but nothing big. As a matter of fact, in all of the maybe 120 or so visits I make there a year and constant interactions with a lot of people, I have never heard of anyone winning anything big in any of the promotions. You would think word would have gotten out and if anything, the player's club folks, concierge staff, or the servers would have heard something. I still remember seeing the lady win 2.3m though on a 2 seater penny machine ( progressive ). That was really something. I have posted about it before.

[FAA]

It sounds like Resorts/MS over hyped this promo to the hilt! Fantastic to have a $2.3M hit on a casino's books as a promotional tool, especially with witnesses. But heck, JLo's mother won $2.4M at Borgata on a $3 slot bet ten years ago. They have had many more good luck stories since. 

[Tedlark]

DaBurglar you have no proof that Resorts is doing anything wrong. Resorts is absolutely able to determine what prizes, especially any over $1,200.00, have been paid out. Resorts keeps detailed records on how many of each denomination are available and how many have been redeemed. If you "think" otherwise, you are wrong. I believe there is a chapter on this type of promotion in the Gaming Regulations.

As for the three workers who said that there is not a $5,000.00 winner available: if the $5,000.00 prize is available and they told you otherwise, they would be risking their jobs.

    

[DaBurglar]

     Mohegan Sun has similar games. I have won the minimum, but have never seen or heard of anyone win anything higher. Since they are hooked up together somewhat, it makes me wonder if similar things are going on there. They have another promotion called Mystery Free Slot Play. That one pops up at your machine and you know in advance from the web site or flyers when you will have it. On that promotion, I have won more than the minimum several times, but nothing big. As a matter of fact, in all of the maybe 120 or so visits I make there a year and constant interactions with a lot of people, I have never heard of anyone winning anything big in any of the promotions. You would think word would have gotten out and if anything, the player's club folks, concierge staff, or the servers would have heard something. I still remember seeing the lady win 2.3m though on a 2 seater penny machine ( progressive ). That was really something. I have posted about it before.Olds, Mohegan SUN indeed is involved with my complaint, since they do in fact OWN resrts AC now!      And this "game" that appears on the flier that I reported dates back to right about the time Mohegan first became involved with the day-to-day operation of the Resorts-AC casino.      But let me clarify just what exactly I filed my complaint regarding.....It was not simply the fact that NO one actually ever wins anything (other than the minimum guaranty, which in itself, since it is a "Guaranty", does not constitute a "WIN" in the strictest sense of the term).......My complaint, and what the Gaming Agent stated is going to be the focus of her investigation, is that, upon my inquiring about the game, I was reluctantly told that NO ONE ever wins anything by three (3) Casino Club Employees (one of whom actually consulted the 'supervisor' on duty before answering my question!).....THAT is the real problem.        The agent explained to me that simply because a player or PLAYERS do not win at a particular game or contest in a NJ casino is not justification IN AND OF ITSELF to simply start investigating or turning rocks over (unless it is in the course of a in house, or field, audit whereby an agent conducting a inspection decides to start digging as part of the in house audit).....what prompted her to take my complaint serious enough to initiate action was the fact I reported the responses of the employees!   That apparently is enough to get the handful of NJ gaming agents assigned to do this type of work galvanized to start investigating.....In the course of speaking with the agent yesterday, I commented on how up to 2011 their were always AGENTS on the floor in house, 24/7, in every NJ casino, and that back then, IF this type of issue arose it would have been quickly resolved......She agreed with my summation/observation on this issue, and added that, ASSUMING what I am stating is TRUE, that Resorts is indeed advertising and promoting a "game" that is actually false, such blatant and open violation of the rules probably never would have been going on for 5 years because, back then, Agents could see and identify things like this quickly since they were involved and aware of what was going on in each casino on a daily/weekly/monthly basis.....Hence, my comment and posts from before, going back to 2011 when I first arrived here, about how AC has been affected by the massive downsizing of the Casino Gaming Control Commission, and that this no doubt gives way to the potential for casinos to become LAX, and even in violation, when it comes to abiding by the rules.

[DaBurglar]

DaBurglar you have no proof that Resorts is doing anything wrong. Resorts is absolutely able to determine what prizes, especially any over $1,200.00, have been paid out. Resorts keeps detailed records on how many of each denomination are available and how many have been redeemed. If you "think" otherwise, you are wrong. I believe there is a chapter on this type of promotion in the Gaming Regulations.

As for the three workers who said that there is not a $5,000.00 winner available: if the $5,000.00 prize is available and they told you otherwise, they would be risking their jobs.

    No clue what the highlighted portion of your response is supposed to have to do with anything.....Resorts is not investigating itself here sherlock.    But obviously, ANY award above $1200 records are kept......EXCEPT,THIS GAME INVOLVES SLOT CASH, which are not actually "CASH".....and please, feel free to provide the chapter in the gaming regs that you  "BELIEVE"  covers this type of promo.  Regarding the three workers at the booth I spoke to on this, I never actually gave the agent the names of the three workers (I actually either did not hear them when I spoke to them, or recalled their nametags) so no one is going to be losing any jobs just because I filed a complaint (of course, if the RESULTS of the INVESTIGATION OF my complaint turns up some dirty dealings, SOMEONE a lot higher up the food chain than clerks will be in trouble!)    You have no proof that I have no proof.....and yes, they (resorts) are doing something wrong no matter what the situation here is or whichever way you look at it......IF what the flier advertises turns out to be bogus (which after 5 years all results indicate it is), then that in and of itself  is Wrongdoing.   And if there actually is or are "winners" out there who have won something MORE than the minimum (since, if you read my initial posts correctly, you would see that it is not just about the advertised 5,000 prize, but ANY amount above the minimum), and yet casino club employees are disseminating info that is false (in this case that there are NO possible winners) then THAT is wrong too, although not as serious as the potential FRAUD.Too bad Ted, you won't get to prematurely shoot down this latest thread of mine......either way I have the immense satisfaction of at least gotten the attention of the NJ gaming Comm, while also confirming yet again many of the things I have said about the state of the NJ gaming COMM & its casinos as a whole.

[FAA]

Absolutely. Getting the GC in gear is always a plus.

[DaBurglar]

Absolutely. Getting the GC in gear is always a plus. thanks FAA....i think they only have ONE gear these days!